What to do to save your dead watch?

Generally, we hold the power button seconds to turn on your watch. But sometimes your watch may suddenly shut off and the power button may not work anymore.

This may be a hardware damage, if so, that means your device is broken, you can’t use it anymore. But it may be a software issue, here I want to introduce several methods to fix your watch.

First, plug it to a charger for a few minutes.

Most of smartwatch has a battery life issue, the more complete function watch the short battery life. The battery becomes impure after charging every day. If your watch’s battery life is almost dead and you let the battery drain out, the power button won’t respond you anymore. To fix such issue, you just need to plug it to a charger for a few minutes. Don’t turn it on immediately. After a while, you can turn it on and it will work normally. But you’d better charge it when it is power on.

I also heard someone complaining that their watch can not charge anymore. You can change another usb port or change another usb cable and be aware of the metal in the dock, you may probably break the back cover.

Second, disconnect the battery or cut off the power.

Android watch or tethering watch OS is not as Android Wear OS stable, sometimes it maybe hard-freeze and can’t respond.

You can hear the sound, when you press the button, but the screen remains black. This can be caused by your damaged screen, or the frozen watch OS. You can disconnect the battery wait for minutes and then reconnect it again, to do a hard reset. If the battery is not interchangeable, you can press the power button ten seconds to cut off the power. Then you can boot it up.


Third, factory reset and firmware update.

In some cases, your watch do boot up but there may be still some function won’t work, simply you just need to do a factory reset. It will erase the cache then the watch would work smoothly. If your watch can’t even boot up you can download the MTK droid tool to create a back up or recovery. And then use SP_tool to flash the recovery. You can also download the firmware in NO.1 official website, flash the firmware directly.

Thanks for reading, hope it helps.

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48 thoughts on “What to do to save your dead watch?”

  1. Hallo there, i have these NO.1 G4. If i puss the on/of button twice, the Watch would go on again. It’s stick inthethe clockface. It has the latest firmware. If IT stick i have to put a scruwdriver between the + and – polls of the battery. Than it’s working again. I think thuis is not the wat to do IT. But it works for me! Is there a nother way to do IT?
    Is it even a way to flash it to for exemple to android wear software?

  2. hi, the problem with my D7 is that my son has touched developer options, changing the settings of touch screen resolution. so I can’t see well the screen and the touch do not work ( so I can’t switch off or run any app or what ever). is it enough to disconnect the battery cable for a factory reset or I have to reinstall the firware and rom as in the video of NO.1 official website (where can I download S6 rom)? thanks a lot!

    1. Hello igor, nope, the battery is built-in the SoC, reflash the firmware will help. And how to switch off the watch, hold the power button 10s to shut it down.

      1. hallo I have already tried to hold the power button 10s to shut it down: the d7 goes off, then it turns on, but the screen remain the same (can’t see well and the touch screen do not work) other ideas? thanks a lot!

          1. just the last chance …. a last question: to reflash the firmware I just follow the instructions of the video tutorial. but in the tutorial it tells me to download the s6 rom. I wanted to know if there is a specific website where I can download it, or just download any s6 rom for mtk 6572. again thanks a lot!

          2. hi…the last chance I have just one more question: to reflash the firmware I follow the tutorial video of this website, but into the tutorial it say that I need the s6 rom(but there is no web address). there is a particular website from whitch I can download the s6 rom or I can download it from any website, simply looking for “s6 rom mediatek 6572”? thanks a lot!

          3. Hello igor, but your watch is D7 why you need the s6 ROM, and I don’t know what is s6. 😐 You can download the D7 firmware directly. 🙂

  3. Hi, my G5 is unable to boot up properly after I tried to update the firmware. It does vibrate and shows the logo of NO.1 when I try to switch it back on, but that’s all, the screen remains black after that. I’ve follow every single step in your tutorial, but still I think there is some problem on the firmware, because I actually found few cases that are similar to mine after going through all the comment.

    1. Hello EHCEE, what firmware did you try to update it? You need to download the correct firmware and reflash it.

  4. My No.1 G6 has freezed and touch is not working on the watch. It is stuck at watch face. I turned it off and again turned in, but it is not responding. Please help me sir it has only been 2 days i have bought this watch

  5. hey . i have no1 d5 + smartwatch and it is hard bricked right now can anyone tell me how to reset it i have also tried flashing it but it is not working.

  6. Norbel romanban

    Hi i have my ip68 smart sport watch and it doest responding anymore even if i charged for a long time what should i do?

  7. Rishabh Agrawal

    hi i want to fix my gonoise loop smartwatch software as it is stuck.
    its logo flashes then whole screen goes blank i dont know what to do please help me.

  8. After install new face watch my watch is brick only display on off plz help how to solve.. My watch is iwo 4 mtk2502c

  9. hello friend … when I’m charging my watch the battery is charged in 10 min before it took 45 minutes … the clock is completely discharged in 1 hour … what could be happening? I hope you can help me

  10. Saneem anjum

    My No.1 G3 smart watch does not turn on when i hold the power button,it does not even boot up and its battery is also not removable,what should i do?

  11. Why I cant Charge my No. 1 G6 Watch? its still new unboxing. i tried the usb cable from the box and tried all other usb charger none of them working. what should i do?

  12. Hi, my F13 does not work after trying install the last firmware from Fundo App. It is dead!! Please, how can I restore factory settings, reset or install firmware manually? I sent a message to sale[at]001phone.cn but they don’t answer 🙁

  13. Hi Jon
    I have F1 smartwatch and now the display is become smaller not full screen and it shows three watch display in the same screeen.
    Tried to reboot and charge but not help. Is there any suggestion. All function I think is still working unless the display is smaller

  14. My No.1 D5 can charge, but lcd still black.
    Have press power button for 10 second, no effect…. Pls help

  15. Hi,
    I have ( according to paperwork ) NO1 H1 Smartwtch have bought in AUG 2018.
    Now I have problem after OTA upgrade, the screen still black, but at the start a bright white strip runnning over on it. In the background apps are running because I can switch off the watch, and additionally when it has connected to computer I can see the maps it has. I assume that the problem with the GUI ( graphic interface ) . Could I have the firmware for the watch please?
    Thanks for the answer.

  16. i accidently bricked my qw09 smartwatch. now when i try to boot it. its just a black screen. how do i fix it? also i cannot use sp flash tool as my pc doesnt recognize the watch. i had twrp recovery installed but cant access it because the watch has only one button. how do i boot it up? or is it dead now.

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